As a consultancy that manages 25 plus RFP processes a year, we have a list of practices that we know will support a successful process (as well as some that will derail a process). We have seen many client- developed RFPs over the years and frequently find these documents are missing important information or contain […]
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Happy New Year! People are coming back to the office on a more regular basis and things are starting to feel more like 2019 again… thank goodness! Now the question is, how do you keep things fresh and interesting so that boredom doesn’t settle in? Here are 6 tips to ensure your corporate dining program […]
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JGL frequently works with corporate clients who are trying to determine whether to renew their food service agreement or go out to bid. While there is not one answer that fits all, here are a few elements to consider when faced with this decision. Employee Satisfaction: Are employees generally satisfied and regular users of the […]
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Most people who meet me and learn what I do for a living ask “how did you get into this”? My answer is in a very circular (yet organic) way. It all started with my dad James Gates Lawler (yes – JGL… I know – not very creative). Jim worked for two of the “big […]
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Tis the season. No – not that season. It is the season to start thinking about your food service contract that expires in the summer of 2023. While we realize the academic year is just beginning and you are in the thick of it, the truth is a successful renewal or bid process is based […]
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I was recently asked in a peer review business meeting to discuss JGL’s value proposition. That question prompted some very good internal conversations with team JGL. We routinely run into potential clients who either don’t know enough to know they need a consultant or those who don’t see the value of a consultant. The former […]
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JGL Consultants interviewed several aquarium and zoo professionals across the country to learn what practices allow them to best manage and maximize earned income from food services, catering, event rental and retail stores. The institutions we interviewed each had a unique perspective and different approach, yet universally addressed the importance of incorporating their mission into […]
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The selection process for a food service vendor in a higher education environment more closely resembles an important hiring decision than a procurement process. After all, the vendor and their employees will be interacting daily with your students, faculty and staff and likely have more touchpoints in an average semester than most of your institutional […]
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Those of you who work in a higher education environment probably just breathed a sigh of relief. The academic year is over, students have (mostly) departed campus, the main dining hall is closed, and the start of the next academic year seems a long way off. Think again. As any good business coach will tell […]
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It’s April Fool’s Day, friends! JGL is known to go above and beyond for our clients. To that end, we have found ourselves in some scary, funny and downright embarrassing situations! Two out of three of these stories really happened. Which one do you think is a lie?! Story #1: About seven years ago I […]
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