Food service programs are complex and require significant investment and careful planning. Whether an organization is launching a new dining venue, renovating facilities, or rethinking its operating model, one important question at the center of every decision: will this food service program succeed? A food service feasibility study is designed to answer that question and […]
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Food and beverage programs in convention and exposition venues sit at the crossroads of guest experience, financial performance, and operational complexity. As markets shift and expectations rise, many organizations are revisiting a familiar strategic question: Is food service best operated in-house or through a third-party partner? The most productive path forward isn’t choosing a side […]
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JGL Consultants is pleased to announce that Martin Thorson has joined the firm to lead its Convention Center Consulting practice. Martin brings more than two decades of executive leadership across stadiums, arenas, convention centers, and large-scale hospitality operations. His background includes senior roles with the Tampa Bay Buccaneers, Levy/Compass, Spectra/OVG, Sodexo Live, SMG/ASM Global, and […]
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It’s that time of year – a time to reflect and take pride in all you’ve accomplished. It has been another banner year at JGL, and we wanted to share some of this year’s company highlights. In 2025… JGL has worked on a record number of projects this year, including the most Feasibility Studies ever, […]
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For many JGL clients, retail operations are far more than just souvenir stands that guests pass through at the end of their visits. Beyond the strategically designed gift shop and ideal location, the merchandise strategy drives performance. By emphasizing branded products and locally sourced goods, institutions can improve per-capita revenue, increase visitor capture rates and […]
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Generating earned income at cultural institutions isn’t just important, for some it’s essential. While membership, admissions, and ancillary businesses such as food service and retail gift shops all play a role, signature events offer one of the most dynamic and multifaceted opportunities to generate revenue while staying true to your institution’s mission. Whether it’s a […]
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Does your campus dining contract expire in the summer of 2027? If you said yes, it’s time to evaluate your program. Whether you’re considering renegotiating with your current provider or going out to bid, proactive planning is key to a smooth and successful outcome. JGL always recommends conducting an internal assessment before starting any contract […]
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In recent months, many clients have asked us whether a profit-and-loss, management fee, or profit-share contract is best for their institution. Unfortunately, there is no black-and-white answer, as each university’s situation differs. But if we look at how each structure works and the pros and cons of each, we can better understand what might be […]
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JGL is in the business of managing RFP processes for food service and retail operations. As a firm, we manage 25 – 30 processes annually. At any given time, we are actively in conversation with at least a few potential clients who are considering managing their own RFP process. We also manage at least one […]
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In all our work in the higher-ed sector over the past several years, the prospect of an upcoming enrollment cliff has been omnipresent. According to the most recent addition of the Western Interstate Commission for Higher Education (WICHE) published in December ’24, this cliff will materialize by the end of 2025. Between 3.8-3.9 million high […]
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