For many JGL clients, retail operations are far more than just souvenir stands that guests pass through at the end of their visits. Beyond the strategically designed gift shop and ideal location, the merchandise strategy drives performance. By emphasizing branded products and locally sourced goods, institutions can improve per-capita revenue, increase visitor capture rates and […]
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Generating earned income at cultural institutions isn’t just important, for some it’s essential. While membership, admissions, and ancillary businesses such as food service and retail gift shops all play a role, signature events offer one of the most dynamic and multifaceted opportunities to generate revenue while staying true to your institution’s mission. Whether it’s a […]
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Does your campus dining contract expire in the summer of 2027? If you said yes, it’s time to evaluate your program. Whether you’re considering renegotiating with your current provider or going out to bid, proactive planning is key to a smooth and successful outcome. JGL always recommends conducting an internal assessment before starting any contract […]
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In recent months, many clients have asked us whether a profit-and-loss, management fee, or profit-share contract is best for their institution. Unfortunately, there is no black-and-white answer, as each university’s situation differs. But if we look at how each structure works and the pros and cons of each, we can better understand what might be […]
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JGL is in the business of managing RFP processes for food service and retail operations. As a firm, we manage 25 – 30 processes annually. At any given time, we are actively in conversation with at least a few potential clients who are considering managing their own RFP process. We also manage at least one […]
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In all our work in the higher-ed sector over the past several years, the prospect of an upcoming enrollment cliff has been omnipresent. According to the most recent addition of the Western Interstate Commission for Higher Education (WICHE) published in December ’24, this cliff will materialize by the end of 2025. Between 3.8-3.9 million high […]
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In today’s digital age, social media has become an indispensable tool for businesses across various industries, and the venue rental sector is no exception. Museums, zoos, aquariums, performing arts centers, and even colleges/universities can benefit from upping their social media game for venue rentals. Leveraging social media platforms can significantly boost venue rental sales by […]
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Is your new museum building or renovation going to include a shop, restaurant/café or private events space? Below we share JGL’s top tips for developing successful and functional spaces. Enhancing Visitor Experience and Revenue Streams Museums have long been seen as bastions of culture, education, and history. As they evolve with the changing times, many […]
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At JGL, we like to look back at the end of each year and take a moment to highlight everything that our small, but mighty team has accomplished. See below for some of this year’s company highlights: In 2024, JGL has… Completed more than 75 projects Conducted client site visits in 4 different states on […]
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In early November, the JGL team got together for our 2024 Annual Retreat in Portland, Maine. The retreat is a special time for us to share industry observations, brainstorm on how to best serve our clients and bond over delicious food, cocktails and shopping! Tracy selects locations that provide a calm and reflective energy, and […]
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