Private event rentals are a critical revenue engine for cultural institutions, shaping not only financial performance but also the guest experience and community engagement. Choosing the right catering model is a strategic decision that cannot be made in isolation. One of the most consequential—and often underestimated—choices is how catering is structured: a preferred caterers list […]
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The term hybrid service model once had a straightforward meaning in food service: guests ordered at a counter, found their own seat, and a runner delivered the meal. But as autonomous technology accelerates, “hybrid” has taken on a new dimension. Today, it signals a blend of human hospitality and tech‑driven efficiency — a model where […]
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Food service programs are complex and require significant investment and careful planning. Whether an organization is launching a new dining venue, renovating facilities, or rethinking its operating model, one important question at the center of every decision: will this food service program succeed? A food service feasibility study is designed to answer that question and […]
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Food and beverage programs in convention and exposition venues sit at the crossroads of guest experience, financial performance, and operational complexity. As markets shift and expectations rise, many organizations are revisiting a familiar strategic question: Is food service best operated in-house or through a third-party partner? The most productive path forward isn’t choosing a side […]
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JGL Consultants is pleased to announce that Martin Thorson has joined the firm to lead its Convention Center Consulting practice. Martin brings more than two decades of executive leadership across stadiums, arenas, convention centers, and large-scale hospitality operations. His background includes senior roles with the Tampa Bay Buccaneers, Levy/Compass, Spectra/OVG, Sodexo Live, SMG/ASM Global, and […]
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It’s that time of year – a time to reflect and take pride in all you’ve accomplished. It has been another banner year at JGL, and we wanted to share some of this year’s company highlights. In 2025… JGL has worked on a record number of projects this year, including the most Feasibility Studies ever, […]
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Generating earned income at cultural institutions isn’t just important, for some it’s essential. While membership, admissions, and ancillary businesses such as food service and retail gift shops all play a role, signature events offer one of the most dynamic and multifaceted opportunities to generate revenue while staying true to your institution’s mission. Whether it’s a […]
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Does your campus dining contract expire in the summer of 2027? If you said yes, it’s time to evaluate your program. Whether you’re considering renegotiating with your current provider or going out to bid, proactive planning is key to a smooth and successful outcome. JGL always recommends conducting an internal assessment before starting any contract […]
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In recent months, many clients have asked us whether a profit-and-loss, management fee, or profit-share contract is best for their institution. Unfortunately, there is no black-and-white answer, as each university’s situation differs. But if we look at how each structure works and the pros and cons of each, we can better understand what might be […]
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JGL is in the business of managing RFP processes for food service and retail operations. As a firm, we manage 25 – 30 processes annually. At any given time, we are actively in conversation with at least a few potential clients who are considering managing their own RFP process. We also manage at least one […]
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