The Franklin Institute brought on JGL in January 2020 to conduct an assessment of their food service operations. After reviewing historical figures, interviewing TFI and food service personnel, and reviewing the contract, JGL recommended a renegotiation. Ultimately TFI and its food service provider decided to part ways, and TFI and JGL instituted a new RFP process. Despite the onset of COVID, there was intense interest in the account; we received nine competitive proposals! After TFI selected their new exclusive partner Levy Restaurants (their first account in Philadelphia!), JGL was retained to write the food service contract, a service we now proudly offer to all clients. As Philadelphia continues to lift COVID restrictions, JGL looks forward to visiting TFI and seeing all of the exciting changes in their F&B program.