Author: Tracy Lawler

Two Truths and a Lie

It’s April Fool’s Day, friends!  JGL is known to go above and beyond for our clients. To that end, we have found ourselves in some scary, funny and downright embarrassing situations! Two out of three of these stories really happened. Which one do you think is a lie?! Story #1: About seven years ago I […]

Read More

The Importance of Stress Testing

As all JGL clients know, we are big believers in developing pro forma projections for a wide variety of scenarios so our clients are prepared for any outcome. The importance of undertaking this level of analysis has been intensified by the ongoing pandemic. The financial return or expense from any food service operation is hugely […]

Read More

Do You Have a ‘High Level’ Understanding of Your Zoo or Aquarium’s Food Service Operation? JGL Shares Tricks of the Trade to Do a Self-Assessment!

Welcome to 2022.  We have all made those New Year’s resolutions that focus on improvement or growth. JGL’s assessment process for food service and retail operations does the same. Our first blog of the New Year is a list of six of the experiential review and key metrics Team JGL uses when working with a […]

Read More

Looking Back at 2021

It’s always exciting to look back on a full year and take a moment to revel in all that was accomplished. Team JGL was very busy in 2021! See some of this year’s company highlights below: In 2021, JGL has… Launched into retail in Spring of 2021 Debuted a new company name and logo (JGL […]

Read More

Small Museums May Need Creative Solutions for Visitor Dining

Small museums hold a special place in our hearts. Their larger counterparts, like the National Museum of Natural History and the Philadelphia Museum of Art, have food service providers lining up to do their bidding. With millions of dollars in sales on the line, larger museums can be very profitable accounts for their food service […]

Read More

Why We’re Expanding Into Retail

Over the years many museum clients have asked whether JGL provides retail consultation. It makes sense – after all both are sources of important earned income, both increase the length of stay, and both engage visitors and deepen their connection to the museum. Furthermore, some museums want a single vendor providing retail and food services […]

Read More

Effective Ways to Deepen Campus and Community Engagement

(This following article by Tracy Lawler, President of JGL Foodservice Consultants was printed in the National Association of College and University Food Services Campus Dining – Spring 2021 issue) What are some of the top trending methods to generate campus and community engagement with an on-site dining operation? Students today are seeking shared values, authenticity, […]

Read More
guide-to-food-service-contracts

The Guide to Food Service Contract Renegotiations

When we are hired to develop a food service operation for a museum restaurant, corporate café, or any other cultural institution, we often encounter a time where it is necessary to renegotiate original contracts that our clients have signed. This process can be overwhelming, but with our teams 35 years of experience, we are skilled […]

Read More
10 Museum Restaurants to Visit after pandemic

10 Museum Restaurants I look Forward to Visiting.

Pre-pandemic, I traveled several times a month at a minimum. One of the things I love about my work is visiting museum restaurants nationwide for clients and non-clients alike. Like many of us, I have been dreaming of traveling again so I thought I’d make a list of ten museum restaurants I can’t wait to […]

Read More

Why Hire a Museum Food Service Consultant?

I was recently asked in a peer review business meeting to discuss JGL’s value proposition. That question prompted some very good internal conversations with team JGL. We routinely run into potential clients who either don’t know enough to know they need a consultant or those who don’t see the value of a consultant. The former […]

Read More