We’ve had the same operator for 10+ years! We want to know what the other options are, but we also don’t want to make a change just for the sake of change. What are the pros and cons of going out to bid?

The decision to go out to bid can be a difficult one, especially when there is a longstanding positive relationship in place with a current operator. However, we always explain to our corporate dining clients that going through a food service RFP process is not only a learning moment for the client, but also an exercise in due diligence. With contracts that are 10 or more years old, there is a good chance that industry norms and terms have changed. It is important to take the opportunity to review your program, view it with fresh eyes, and be sure your company’s corporate dining program is operating as well as it should be. If there is absolutely no desire to go through a bid process, we would strongly recommend an assessment process to ensure the program and contract terms are considered competitive from an industry perspective.