Author: Tracy Lawler

Ten Tips for Managing a Food Services RFP for Your College or University

The spring semester is over, and you can finally breathe a sigh of relief. Or can you? Your food service contract expires next June or July. You have time – right?  You do, but getting organized now will set the stage for a successful process. JGL manages 25 plus food service RFP’s annually across several […]

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Top Ten Tips for a Successful Campus Dining Food Service RFP Process

As a consultancy that manages 25 plus RFP processes a year, we have a list of practices that we know will support a successful process (as well as some that will derail a process). We have seen many client- developed RFPs over the years and frequently find these documents are missing important information or contain […]

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Is Your Food Service Program Stuck in the Past?

Happy New Year! People are coming back to the office on a more regular basis and things are starting to feel more like 2019 again… thank goodness! Now the question is, how do you keep things fresh and interesting so that boredom doesn’t settle in? Here are 6 tips to ensure your corporate dining program […]

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Your Food Service Contract Is Expiring – Should You Renew or Go Out to Bid?

JGL frequently works with corporate clients who are trying to determine whether to renew their food service agreement or go out to bid. While there is not one answer that fits all, here are a few elements to consider when faced with this decision. Employee Satisfaction: Are employees generally satisfied and regular users of the […]

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JGL’s Roots – A Tribute to Our Founder

Most people who meet me and learn what I do for a living ask “how did you get into this”? My answer is in a very circular (yet organic) way. It all started with my dad James Gates Lawler (yes – JGL… I know – not very creative). Jim worked for two of the “big […]

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Getting Ready to Renew Your College/University Food Service Contract or Go Out to Bid?

Tis the season. No – not that season. It is the season to start thinking about your food service contract that expires in the summer of 2023. While we realize the academic year is just beginning and you are in the thick of it, the truth is a successful renewal or bid process is based […]

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Why Hire a Food Service Consultant?

I was recently asked in a peer review business meeting to discuss JGL’s value proposition. That question prompted some very good internal conversations with team JGL. We routinely run into potential clients who either don’t know enough to know they need a consultant or those who don’t see the value of a consultant. The former […]

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Tips of the Trade to Maximize Earned Income from Food Services, Catering, Event Rental and Retail Stores

JGL Consultants interviewed several aquarium and zoo professionals across the country to learn what practices allow them to best manage and maximize earned income from food services, catering, event rental and retail stores. The institutions we interviewed each had a unique perspective and different approach, yet universally addressed the importance of incorporating their mission into […]

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Thinking about moving to contract operation? Tips for a successful RFP process.

The selection process for a food service vendor in a higher education environment more closely resembles an important hiring decision than a procurement process. After all, the vendor and their employees will be interacting daily with your students, faculty and staff and likely have more touchpoints in an average semester than most of your institutional […]

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Use your Summer Wisely

Those of you who work in a higher education environment probably just breathed a sigh of relief. The academic year is over, students have (mostly) departed campus, the main dining hall is closed, and the start of the next academic year seems a long way off. Think again. As any good business coach will tell […]

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