Author: Hollie Altman

Incorporating Technology into Your Retail Program

  Understanding how technology can play a role in your retail merchandise program can help your zoo, aquarium, or museum shop stand heads and shoulders above the rest. Technology can be found at just about every step of the consumer journey from entry to product selection to check-out. Creating a shopping experience that integrates technology […]

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Salesperson or Events Person? Who to Hire to Run Your Facility Rentals Program

Whether you title the position Director of Special Events, Venue Manager, Sales Director, or Facility Rentals Manager, the person you hire to run your facility rentals program should be a key hire for your organization. The right person can’t be hired without the right job description. Here are some tips to help find your superstar. […]

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Showcase Showdown

What is a showcase? It is when you throw a party, but in your own honor! It’s when you say to the event world – “Helloooo! We are here, we are hoppin’, and we are the place to be!” Showcases are parties planned by venues to “show off” their venues to potential clients, allowing them […]

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Smaller Groups, Larger Returns

For cultural institutions that earn commissions on catered events, there has definitely been a change in earned income due to the pandemic. Many organizations have seen a dramatic uptick in weddings, especially if they have large, outdoor spaces to offer. If weddings were never the bulk of your business or you don’t have ample outdoor […]

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How to Increase the Per Capita Concession Sales at your Performing Arts Center

As performing arts centers start to re-open, many are evaluating their food and beverage offerings. We know from our work with performing arts organizations across the country that the per capita sale by genre varies dramatically. Traditionally, symphonic performances drive the lowest per capita sale while rock and pop performances generate the highest per capita […]

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How Can You Ensure Your Food Service Operation Is Cutting the Mustard?

JGL has worked with many corporate clients in supporting their efforts to achieve company-wide food service goals, including responsible subsidy management. Overseeing a relationship with an on-site third-party vendor requires regular and ongoing analysis of the financial results. We share below some of the tricks of the trade Team JGL utilizes when assessing or serving […]

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Helping Higher Education Institutions with Back to School Dining Operations

Colleges and universities are gearing up to welcome students back to a more ‘normal’ campus environment in the fall of 2021. Here are six tips that JGL recommends every higher education institution keeps in mind as they think ahead about dining services. Technology is Key (Obviously!): Prior to COVID, many campuses were experimenting with pre-ordering, […]

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