It’s that time of year – a time to reflect and take pride in all you’ve accomplished. It has been another banner year at JGL, and we wanted to share some of this year’s company highlights. In 2025… JGL has worked on a record number of projects this year, including the most Feasibility Studies ever, […]
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For many JGL clients, retail operations are far more than just souvenir stands that guests pass through at the end of their visits. Beyond the strategically designed gift shop and ideal location, the merchandise strategy drives performance. By emphasizing branded products and locally sourced goods, institutions can improve per-capita revenue, increase visitor capture rates and […]
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Once upon a time, there was a cultural institution in a major metropolitan city. This institution had everything; robust daily attendance, a lovely café, beautiful event spaces, international recognition, phenomenal collections and a major expansion on the horizon that included a full-service restaurant! It seemed that nothing could go wrong. Until one day, it was […]
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Many of our cultural clients use their food services and retail stores to increase the value of their membership benefits. Standard discounts in the café, restaurant, or shop are terrific benefits, and many clients report high utilization. Here are six ways to supercharge those benefits. Of course, this takes excellent communication and coordination with your […]
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Understanding how technology can play a role in your retail merchandise program can help your zoo, aquarium, or museum shop stand heads and shoulders above the rest. Technology can be found at just about every step of the consumer journey from entry to product selection to check-out. Creating a shopping experience that integrates technology […]
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JGL works with cultural organizations across the US and Canada, and we have noticed many museums looking for guidance on their e-commerce programs. It’s great to have the ability to sell products on-line, but it’s more important to have a strategy that makes the on-line presence effective. To make an online museum store a success, […]
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It’s hard to believe it has almost been one year since JGL started offering retail merchandise consulting services! With our dedicated Senior Retail Consultant, John Franzini, we have worked with both past and new clients spanning the museum, zoo, and aquarium worlds. We knew that our experience with food and beverage consulting would be beneficial […]
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Museums that operate their own shops have the freedom to show off their personalities! Whether the products sold are logo branded, locally made or reminiscent of the exhibitions, they should effectively reflect the museum’s brand. Here are 4 tips to finding and creating unique items to sell in your museum shop. Don’t Recreate, Innovate! Innovation […]
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