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Food service & retail consulting for cultural institutions, higher education, corporate dining, and convention centers.

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  • Home
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    • Team
      • Tracy Lawler
      • Brooke Botwinick
      • Connor Leahy
      • Colleen Geyer
      • Hollie Altman
      • John M. Franzini
      • Barry Skown
      • Lisa Baptista
      • Martin Thorson
      • Elise Ruf
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    • Food & Beverage Consulting
    • Retail Consulting
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    • Convention Centers & Other
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Request Consultation
JGL Consultants
  • Home
  • About
    • Team
      • Tracy Lawler
      • Brooke Botwinick
      • Connor Leahy
      • Colleen Geyer
      • Hollie Altman
      • John M. Franzini
      • Barry Skown
      • Lisa Baptista
      • Martin Thorson
      • Elise Ruf
    • Testimonials
  • Services
    • Food & Beverage Consulting
    • Retail Consulting
  • Clients
    • Corporate Dining
    • Higher Education
    • Museums
    • Performing Arts Centers
    • Zoos, Aquariums & Botanical Gardens
    • Convention Centers & Other
  • Projects
  • Resources
    • Blog
    • Brochures
    • Presentations
    • FAQ
    • Glossary
  • Contact
    • Request Consultation
JGL Consultants
  • Home
  • About
    • Team
      • Tracy Lawler
      • Brooke Botwinick
      • Connor Leahy
      • Colleen Geyer
      • Hollie Altman
      • John M. Franzini
      • Barry Skown
      • Lisa Baptista
      • Martin Thorson
      • Elise Ruf
    • Testimonials
  • Services
    • Food & Beverage Consulting
    • Retail Consulting
  • Clients
    • Corporate Dining
    • Higher Education
    • Museums
    • Performing Arts Centers
    • Zoos, Aquariums & Botanical Gardens
    • Convention Centers & Other
  • Projects
  • Resources
    • Blog
    • Brochures
    • Presentations
    • FAQ
    • Glossary
  • Contact
    • Request Consultation

The New Normal

HomeThe New Normal
July 6, 2021
By Hollie Altman
The New Normal

Helping Higher Education Institutions with Back to School Dining Operations

As colleges and universities head into a new academic year, food service programs face familiar pressures: enrollment uncertainty, staffing shortages, and evolving student expectat

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The COVID Response from the Pittsburgh Service Industry
September 30, 2020
By Colleen Geyer
Food for ThoughtThe New Normal

The COVID Response from the Pittsburgh Service Industry

With all that has been going on over the past few months, one thing is clear; everything is dependent on how you respond to the pandemic. That remains true for the countless bars a

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May 20, 2020
By Connor Leahy
Food for ThoughtThe New Normal

JGL WEBINAR: The Next Normal – Strategies for Re-Opening Your Corporate Café

As the United States begins to reopen for business in the coming weeks, many of our B&I clients are still looking at how best to balance the safety of their employees while sti

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Person placing an "Opening Soon" sign on a window, symbolizing the re-opening of businesses during COVID-19.
May 6, 2020
By Connor Leahy
Food for ThoughtThe New Normal

Re-Opening Your Corporate Cafe

After two months of working from home, many businesses are looking at re-opening their offices and employee cafeterias. Corporations and food service operators are developing compr

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The Evolution of Foodservice Technology
April 21, 2020
By David McCallum
Food for ThoughtThe New Normal

The Evolution of Foodservice Technology

The role of technology in the hospitality industry has been hotly contested for some time. While inventory and data management systems have become commonplace because of their abil

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Interior view of the Peabody Essex Museum featuring an expansive dining area with round tables set for events, large skylights allowing natural light, and modern architectural elements, relevant to JGL's food service assessment and RFP process post-renovation.
April 13, 2020
By Brooke Botwinick
The New Normal

Finding the New Normal in the Event Industry: How acting now can help your business in the future

JGL hosted a webinar on Friday, April 10, 2020 with a panel of experts to address how the event rental business is trending currently, what can be done now to help facilitate a pos

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New Normal COVID 19 Questions
March 19, 2020
By Tracy Lawler
The New Normal

Finding the New Normal

As I stand in my home office on March 18 (I have a standing desk), I look outside and see signs of spring which provides some hope. The last two weeks in the US, and the weeks befo

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Recent Posts

April 6, 2026
By Lisa Baptista
Food for Thought

The Power of a Food Service Feasibility Study: Data That Drives Better Decisions

Food service programs are complex and require significant investment and careful planning. Whether an organization is launching a new dining venue, renovating facilities, or rethin

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March 9, 2026
By Martin Thorson
Food for Thought

Food Service at Convention Venues: Balancing Control, Risk, and Return

Food and beverage programs in convention and exposition venues sit at the crossroads of guest experience, financial performance, and operational complexity. As markets shift and ex

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January 13, 2026
By Brooke Botwinick
Food for Thought

Martin Thorson joins as Leader of Convention Center Consulting Practice

JGL Consultants is pleased to announce that Martin Thorson has joined the firm to lead its Convention Center Consulting practice. Martin brings more than two decades of executive l

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December 16, 2025
By JGLadmin
Food for ThoughtRetail

A Look Back at 2025…

It’s that time of year – a time to reflect and take pride in all you’ve accomplished. It has been another banner year at JGL, and we wanted to share some of this year’s

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October 15, 2025
By Lisa Baptista
Retail

Merch with Meaning

For many cultural institutions, retail operations are far more than souvenir stands — but are they being used to their full potential? The merchandise strategy, not just the shop

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JGL Consultants Food Service and Retail Consulting

JGL Consultants is a boutique food service and retail consultancy specializing in cultural institutions, higher education, corporate dining and convention centers. For 40+ years we have bridged the gap between institutional clients and the operators that serve them, delivering optimized financial results, stronger vendor relationships, and measurably better guest experiences.

732.274.1694
in**@************ts.com
224 Cleveland Ln, Princeton, NJ 08540

 

WBENC certified women-owned business
Services
  • Food & Beverage Consulting
  • Retail Consulting
  • Food Service RFP
  • Retail RFP
  • Food Service Feasibility Study
  • Retail Feasibility Study
  • Food Service Assessment
  • Retail Store Assessment
  • Contract Drafting
Resources
  • Blog
  • FAQ
  • Glossary
  • Brochures
  • Presentations
Company
  • About JGL
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  • Projects
  • Testimonials
Who We Serve
  • Museums
  • Zoos, Aquariums & Botanical Gardens
  • Performing Arts Centers
  • Higher Education
  • Corporate Dining
  • Convention Centers & Other
Get Started
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  • Contact Us

Food service and retail consulting for performing arts centers, museums, universities, & convention centers.

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    Adapting Foodservice for Educational Institutions

    Educational institutions, from K-12 schools to universities, faced unprecedented challenges in adapting their dining operations during and after the pandemic. The shift to hybrid learning models, increased focus on student safety, and evolving dietary preferences necessitated a complete overhaul of traditional foodservice approaches. This includes implementing robust pre-ordering systems, enhancing contactless payment options, and redesigning dining spaces to promote social distancing and hygiene.

    Key strategies for adapting include leveraging technology for efficient order management, offering diverse meal options to cater to varied schedules and dietary needs, and ensuring clear communication with students and staff regarding safety protocols. Furthermore, the focus has shifted towards providing flexible and convenient dining solutions that support the academic environment while prioritizing well-being.

    Navigating the Future of Corporate Cafeterias

    The pandemic significantly reshaped the corporate café landscape, prompting businesses to rethink employee dining as they transitioned to remote and hybrid work models. The primary goal for many organizations became balancing employee safety with the desire to maintain a vibrant on-site dining experience that supports company culture and employee retention.

    This adaptation involves implementing stringent hygiene measures, exploring grab-and-go options, and offering personalized meal plans. Technologies that facilitate contactless ordering and payment, alongside flexible service hours, are crucial for meeting the evolving needs of a workforce that may not be on-site full-time. The focus is on creating a safe, efficient, and appealing dining environment that caters to a more dynamic work structure.