Archives: FAQs

Other institutions allow their students to use dining dollars at neighborhood restaurants and our students are interested in this as well. How could we accomplish this and what implications would it have for our current dining program?

Including neighborhood restaurants can be a great way to support the local community and expand offerings and operating hours but needs to be considered with the budget in mind. Your institution must first determine the amount of dining dollars it is amenable to offering; these funds will no longer be captured by your in-house dining […]

Read More

What is best, a P&L or management fee agreement?

There is no correct answer, nor do we have a favorite. A P&L agreement is one where an operator bears the financial risk. They collect all revenues and expenses and often pay a percentage commission back to the college or university. While this structure minimizes risk to the institution, it also reduces your control over […]

Read More

Do you typically include students as participants on food service RFP committees?

JGL is a strong advocate of student involvement in our food service processes. If the objectives of the food service RFP, responsibilities, and the amount of trust being placed in them are explained from the outset, students can bring a perspective that simply can’t be found with faculty or administrators. We typically ask 1-2 students […]

Read More

We’ve been with our dining provider for 10+ years. Why should we consider a food service RFP process?

The goal of a food service RFP process is not to necessarily change providers; it’s about practicing due diligence. Increased competition from not only the ‘Big 3’ but numerous regional dining providers means that proposers increasingly must put their best foot forward. You can garner investment offers, favorable contractual terms, and other financial incentives (even […]

Read More