Author: Brooke Botwinick

A Look Back at 2024…

At JGL, we like to look back at the end of each year and take a moment to highlight everything that our small, but mighty team has accomplished. See below for some of this year’s company highlights: In 2024, JGL has… Completed more than 75 projects Conducted client site visits in 4 different states on […]

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JGL Takes Portland, Maine!

In early November, the JGL team got together for our 2024 Annual Retreat in Portland, Maine. The retreat is a special time for us to share industry observations, brainstorm on how to best serve our clients and bond over delicious food, cocktails and shopping! Tracy selects locations that provide a calm and reflective energy, and […]

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The Harrowing Tale of the Failed (Self-Managed) RFP Process

Once upon a time, there was a cultural institution in a major metropolitan city.  This institution had everything; robust daily attendance, a lovely café, beautiful event spaces, international recognition, phenomenal collections and a major expansion on the horizon that included a full-service restaurant! It seemed that nothing could go wrong. Until one day, it was […]

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The Power of the KPI!

KPI’s or Key Performance Indicators are incredibly powerful tools for measuring an operator’s success within a subsidized environment. KPI’s are most often included in management contracts that include a risk/reward component. We love KPI’s, but they are only effective if they are measurable! The first step in creating powerful KPI’s is defining what is most […]

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The Art of Balance: Food Service Operations and Mission-Related Activities at Museums

Museums are not just repositories of art and artifacts; they are cultural hubs that serve as platforms for education, exploration, and community engagement. Balancing food service operations with the mission driven activities of a museum is a delicate art that requires careful planning and execution. In this blog, we’ll explore strategies for achieving this balance […]

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JGL Annual Retreat 2023

On November 6, 2023, the JGL Team met in Philadelphia for the 2nd Annual JGL Retreat! The formula for the few days together is simple; eat some delicious food, talk about industry trends, develop new ways to do more for our clients and most importantly, have fun! 2023 did not disappoint! Here’s a look at […]

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2023 in Review

At JGL, we like to look back at the end of each year and take a moment to highlight everything that our small, but mighty team has accomplished. See below for some of this year’s company highlights: In 2023, JGL has… Completed more than 50 projects Set two new company records: Highest number of RFP’s […]

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Private Events in Public Spaces

Museums, gardens, performing arts centers, zoos, aquariums, and libraries all have one thing in common – they are mission driven public venues that are sought after for private functions! There is nothing more exciting to a potential client than feeling like their guests will have exclusive access to a public space. If your organization can […]

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How Do You Know if Your Campus Food Service Operation is Succeeding? Do an Assessment!

JGL is perhaps best known as a dining consultancy that conducts RFP processes for its higher-ed clients nationwide. While RFP processes are a key part of what we do, we actually see assessments as the most valuable process a higher-ed institution can undertake. All too often a university is sold by an Operator’s well-polished sales […]

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Shop ‘Til You…CLICK!

JGL works with cultural organizations across the US and Canada, and we have noticed many museums looking for guidance on their e-commerce programs. It’s great to have the ability to sell products on-line, but it’s more important to have a strategy that makes the on-line presence effective. To make an online museum store a success, […]

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