Category: Retail

The Harrowing Tale of the Failed (Self-Managed) RFP Process

Once upon a time, there was a cultural institution in a major metropolitan city.  This institution had everything; robust daily attendance, a lovely café, beautiful event spaces, international recognition, phenomenal collections and a major expansion on the horizon that included a full-service restaurant! It seemed that nothing could go wrong. Until one day, it was […]

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Earned Income + Membership Benefits = The Perfect Fit!

Many of our cultural clients use their food services and retail stores to increase the value of their membership benefits. Standard discounts in the café, restaurant, or shop are terrific benefits, and many clients report high utilization. Here are six ways to supercharge those benefits. Of course, this takes excellent communication and coordination with your […]

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Incorporating Technology into Your Retail Program

  Understanding how technology can play a role in your retail merchandise program can help your zoo, aquarium, or museum shop stand heads and shoulders above the rest. Technology can be found at just about every step of the consumer journey from entry to product selection to check-out. Creating a shopping experience that integrates technology […]

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Shop ‘Til You…CLICK!

JGL works with cultural organizations across the US and Canada, and we have noticed many museums looking for guidance on their e-commerce programs. It’s great to have the ability to sell products on-line, but it’s more important to have a strategy that makes the on-line presence effective. To make an online museum store a success, […]

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Retail Merchandise Consulting: What We’ve Learned from our Clients

It’s hard to believe it has almost been one year since JGL started offering retail merchandise consulting services! With our dedicated Senior Retail Consultant, John Franzini, we have worked with both past and new clients spanning the museum, zoo, and aquarium worlds. We knew that our experience with food and beverage consulting would be beneficial […]

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4 Tips for a Self-Operated Shop: Finding and Creating Unique Items to Sell in Your Museum Shop!

Museums that operate their own shops have the freedom to show off their personalities! Whether the products sold are logo branded, locally made or reminiscent of the exhibitions, they should effectively reflect the museum’s brand. Here are 4 tips to finding and creating unique items to sell in your museum shop. Don’t Recreate, Innovate! Innovation […]

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