There are many reasons that businesses, colleges, and cultural institutions decide to send out a request for proposal. Is your contract nearing expiration? Have you been with the same food service or retail store provider for more than five years? Have you found that self-operation for either or both food service and retail are cost […]
Read MoreA needs assessment combines our assessment, master planning and benchmarking services to provide our clients with a roadmap to an improved visitor food or retail operation. Sometimes done in conjunction with an expansion, and sometimes when there is evidence of guest dissatisfaction, the needs assessment process helps our clients understand the discrete steps they need […]
Read MoreJGL works alongside the architectural and master planning team in defining dining, event, venue rental and retail needs for clients who are engaged in a master planning process. After developing the master plan for a growing or future visitor or campus base, we translate that into square footage requirements and weigh in on optimal locations […]
Read MoreFine dining or casual? Table service or cafeteria-style? Regional Mexican cuisine or burgers and pizza? There are so many seemingly arbitrary decisions that go into planning a new or renovated food service concept; how is anyone supposed to know if they are making the right ones? JGL can help you to identify who your target […]
Read MoreEven in the best of circumstances, contracts are difficult to understand. What are the key performance indicators that your food service provider or retail operator is held responsible for? If they fail to meet these indicators, what effect does it have on their management fee? What if they receive a score from the health department […]
Read MoreJGL believes that understanding where your café, restaurant, retail or venue rental program fits into the greater marketplace is a key component to success. JGL compares vendor or self-operated food service and retail operations to industry and local norms. Benchmarking is frequently a core component of other services, including assessments and RFP processes.
Read MoreJGL has experience working with both self-operated and contract managed food service, event venue rental, and retail programs; there are pros and cons of each. Our assessment process includes an evaluation of your current food service or retail program from an operational and financial perspective. Many clients will utilize the assessment process to help determine […]
Read MoreHaving an on-site café attracts great talent and keeps employees happy. If you are paying a subsidy, are you getting your money’s worth? JGL has significant experience in helping organizations that operate on a management fee basis reduce their subsidy. We have discovered proven methods and tactics that help reduce the high costs of operating […]
Read MoreJGL has helped many organizations renegotiate contracts resulting in improved performance and optimized financial return. JGL will review the current contract between the client and food service or retail operator to understand key terms, metrics and performance standards. We interview client stakeholders to understand goals and roadblocks then benchmark the contract to current industry norms. […]
Read MoreJGL has worked with clients who are interested in assuring their food service and/or retail operators are consistently providing quality products, accurate financial controls and appropriate attention to the account. Performance monitoring can occur at the start of a new contract to help ease transition, mid-way through a contract or just before a contract’s expiration.
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