JGL is perhaps best known as a dining consultancy that conducts RFP processes for its higher-ed clients nationwide. While RFP processes are a key part of what we do, we actually see assessments as the most valuable process a higher-ed institution can undertake. All too often a university is sold by an Operator’s well-polished sales […]
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JGL works with cultural organizations across the US and Canada, and we have noticed many museums looking for guidance on their e-commerce programs. It’s great to have the ability to sell products on-line, but it’s more important to have a strategy that makes the on-line presence effective. To make an online museum store a success, […]
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A great concession experience at a performing arts center can significantly enhance the overall enjoyment of patrons attending shows or events. Here are some elements that can contribute to a memorable concession experience: Diverse Menu Options: Offer a diverse range of menu options to cater to various tastes and dietary preferences. Include both traditional favorites […]
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The food service industry has faced staffing challenges in the aftermath of COVID-19. Are you and your food service partner doing everything possible to create an attractive work environment? It is important that you strategize with your operator to develop mutually agreed upon expectations. This is especially important if a management fee structure is in […]
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Generating earned income via restaurants/cafés, retail shops and private event rentals is sometimes operationally and financially challenging, but these activities provide an opportunity to further connect with guests and reinforce the message of the mission. If managed properly, offering amenity services such as a café and gift shop can be profitable, increase length of stay […]
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Despite every college & university having its own unique student body, we seem to hear some common themes pertaining to food service operations when we talk to students across the country. Fortunately, JGL has worked with clients throughout the nation and has seen a variety of potential solutions! Here are just a few of the […]
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As a consultancy that manages 25 plus RFP processes a year, we have a list of practices that we know will support a successful process (as well as some that will derail a process). We have seen many client- developed RFPs over the years and frequently find these documents are missing important information or contain […]
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One of the most common issues we’ve seen in the post-COVID higher-education field is a sudden lack of profitability for food service Operators. This is not surprising with fewer students opting to reside on campus and continuing supply chain issues; but understanding the new realities of higher-education food service doesn’t make it any easier to […]
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The JGL team works with organizations across the U.S. and Canada. Our goal is to help our clients reach maximum success with their amenity food service programs, retail merchandise outlets, and catering operations. We have compiled a list of the questions we are asked most frequently by clients who are charged with building these types […]
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JGL is excited to award the Princeton University Art Museum a $3,000 gift in honor of our founder, James G. Lawler. This first gift is significant for the following reasons: Jim was a class of ’58 graduate from Princeton University. Jim and his wife Barbara made Princeton, NJ their home and the community in which […]
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