Author: Brooke Botwinick

A Great Concession Experience Can Steal the Show!

A great concession experience at a performing arts center can significantly enhance the overall enjoyment of patrons attending shows or events. Here are some elements that can contribute to a memorable concession experience: Diverse Menu Options: Offer a diverse range of menu options to cater to various tastes and dietary preferences. Include both traditional favorites […]

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Help! We Need More Staff!

The food service industry has faced staffing challenges in the aftermath of COVID-19. Are you and your food service partner doing everything possible to create an attractive work environment? It is important that you strategize with your operator to develop mutually agreed upon expectations. This is especially important if a management fee structure is in […]

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Contract Management for Food Service and Retail – Top 10 Benefits!

Generating earned income via restaurants/cafés, retail shops and private event rentals is sometimes operationally and financially challenging, but these activities provide an opportunity to further connect with guests and reinforce the message of the mission. If managed properly, offering amenity services such as a café and gift shop can be profitable, increase length of stay […]

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Most Frequently Asked Questions About Food Service and Retail Programs

The JGL team works with organizations across the U.S. and Canada. Our goal is to help our clients reach maximum success with their amenity food service programs, retail merchandise outlets, and catering operations. We have compiled a list of the questions we are asked most frequently by clients who are charged with building these types […]

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JGL Gives Back: The Princeton University Art Museum

JGL is excited to award the Princeton University Art Museum a $3,000 gift in honor of our founder, James G. Lawler. This first gift is significant for the following reasons: Jim was a class of ’58 graduate from Princeton University. Jim and his wife Barbara made Princeton, NJ their home and the community in which […]

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Cheers to 40 Years!

It’s JGL’s 40th Birthday!! We want to celebrate by giving back to the community and honoring the memory of our founder, Jim Lawler. Jim loved the arts, education, travel and of course, the food service industry. Share your recommendations via the comments on our LinkedIn post by January 31, 2023 to have your suggestion considered […]

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Team Retreat 2022

In November of 2022, the JGL team had the opportunity to come together in person for the first time since 2019! Some of us flew, others drove, but we all met in Manchester, Vermont for an epic three-day company retreat. We ate delicious food, had an all-day meeting where we were able to share ideas, […]

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JGL Competes with Llamas in the Library

Frequently, when JGL is working with a higher education account on an RFP process, we recommend hosting a Town Hall to solicit student feedback. This allows students the opportunity to ask questions and share thoughts about campus dining services. JGL always suggests gathering a variety of viewpoints to ensure a fair and equitable process. While […]

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Is Your Food Service Provider Keeping it Clean?

Nowadays, there’s a good chance your food service provider is facing challenges above and beyond the everyday. Between attending to customers, keeping up with administrative duties, and of course, managing the seemingly insurmountable staffing issues, it’s possible food safety may be falling by the wayside. With employees coming and going, proper training may be difficult […]

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Finding the Right Vendor is a Big Piece of the Puzzle

There’s an art to developing a bidders list for both food service and retail RFP’s. Developing the perfect bid list starts with getting to know the client’s organization and understanding their vision for what makes a successful operation. JGL begins each RFP process with client interviews; these conversations give us insight to help guide our […]

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