The food service industry has faced staffing challenges in the aftermath of COVID-19. Are you and your food service partner doing everything possible to create an attractive work environment? It is important that you strategize with your operator to develop mutually agreed upon expectations. This is especially important if a management fee structure is in […]
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Generating earned income via restaurants/cafés, retail shops and private event rentals is sometimes operationally and financially challenging, but these activities provide an opportunity to further connect with guests and reinforce the message of the mission. If managed properly, offering amenity services such as a café and gift shop can be profitable, increase length of stay […]
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Despite every college & university having its own unique student body, we seem to hear some common themes pertaining to food service operations when we talk to students across the country. Fortunately, JGL has worked with clients throughout the nation and has seen a variety of potential solutions! Here are just a few of the […]
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As a consultancy that manages 25 plus RFP processes a year, we have a list of practices that we know will support a successful process (as well as some that will derail a process). We have seen many client- developed RFPs over the years and frequently find these documents are missing important information or contain […]
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One of the most common issues we’ve seen in the post-COVID higher-education field is a sudden lack of profitability for food service Operators. This is not surprising with fewer students opting to reside on campus and continuing supply chain issues; but understanding the new realities of higher-education food service doesn’t make it any easier to […]
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The JGL team works with organizations across the U.S. and Canada. Our goal is to help our clients reach maximum success with their amenity food service programs, retail merchandise outlets, and catering operations. We have compiled a list of the questions we are asked most frequently by clients who are charged with building these types […]
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JGL is excited to award the Princeton University Art Museum a $3,000 gift in honor of our founder, James G. Lawler. This first gift is significant for the following reasons: Jim was a class of ’58 graduate from Princeton University. Jim and his wife Barbara made Princeton, NJ their home and the community in which […]
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Happy New Year! People are coming back to the office on a more regular basis and things are starting to feel more like 2019 again… thank goodness! Now the question is, how do you keep things fresh and interesting so that boredom doesn’t settle in? Here are 6 tips to ensure your corporate dining program […]
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JGL frequently works with corporate clients who are trying to determine whether to renew their food service agreement or go out to bid. While there is not one answer that fits all, here are a few elements to consider when faced with this decision. Employee Satisfaction: Are employees generally satisfied and regular users of the […]
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Most people who meet me and learn what I do for a living ask “how did you get into this”? My answer is in a very circular (yet organic) way. It all started with my dad James Gates Lawler (yes – JGL… I know – not very creative). Jim worked for two of the “big […]
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